Frequently Asked Questions

We’ve put together a list of frequently asked questions below

However, if you don’t see what you’re looking for, simply give us a ring on +44 (0) 1437 720 959
or email us at bookings@newgalelodge.com

Do we allow pets at Newgale Lodge?

Unfortunately, we do not allow pets on site out of courtesy to other guests staying with us.

Is smoking permitted on site?

Do we have to share the lodge we book with other families or groups?

Can we have exclusive use of the site?

What are the catering facilities and options?

We offer a range of options for guests at Newgale Lodge. Our new restaurant opened in 2019, offering catered stays for groups staying in Skomer and Ramsey Lodges. Guests can choose from a range of delicious hot and cold meals on a pre-booking arrangement. Alongside this, both Skomer and Ramsey Lodges have self-catering facilities. Caldey House also has a fully-fitted kitchen, so guests can prepare their own meals for their family and friends. There is also a BBQ available for guests to use. We kindly ask guests to please clean the BBQ after use.

Can we bring our own alcohol?

What is bunkhouse style accommodation?

What is included in Caldey House accommodation?

Caldey House has a large 23-foot living room with a Smart TV and wood-burning stove that you are welcome to use. There is an adjacent office space which is available for those guests that may need to work while away from home. A large dining room leads into the kitchenette and a fully equipped kitchen. To the rear of the property is a utility room, with a washing machine and tumble dryer. Upstairs there are three large bedrooms, all with flat screen TV’s and private en-suite bathrooms. There are also a range of dvds, board games and books for our guests to use at any time.

What is included in Skomer and Ramsey Lodge accommodation?

What time do we check in and check out?

Is there space for parking at Newgale Lodge and is there a charge to park?

Do you have Wifi?

Is there mobile signal on site?

Do you take a deposit payment?

What forms of payment do you accept?

Is my booking transferable or refundable?

When is the last time I can make a change to my booking?

Where are the nearest shops?

What is your policy on damages or breakages?